Best IVR Service Provider In India

Enhance your caller experience with our economical, efficient and easy-to-use IVR solution. Automate Calls & Enhance Customer Experience

Features of Our Hosted IVR Solution

Multi-level IVR

Create multiple levels in your IVR and configure every level separately with intelligently-designed call flows.

Unlimited Call Recording

Keep a tab on every customer conversation with automated & unlimited call recording service.

Intelligent Call Routing

Eliminate long call queues by intelligently routing every caller to the right department & agent.

Professional IVR Recording

Specialised & dedicated voice-over professional provides high-quality IVR recordings.

API & Webhook Integration

Innovate your business solutions with webhook and other third-party application integration.

Instant SMS & Email Alerts

Get instant SMS & email notification for every call your agent misses.

Boost Your Business Communication with LeadNXT’s IVR Services in india

IVR Service Provider in India: LeadNXT

In today’s hyper-connected world, businesses need to remain accessible to customers round-the-clock. Efficient handling of incoming calls is crucial for maintaining your brand’s reputation—whether you’re a fast-growing startup or a large enterprise. Interactive Voice Response (IVR) systems are the solution.

As a leading IVR service provider in India, LeadNXT empowers organizations with intelligent, scalable, and cost-effective IVR solutions. Our platform automates call handling, delivers personalized customer support, and streamlines communication—eliminating the need for constant human intervention.

What is IVR?

IVR is a cloud-based telephony system allowing callers to interact with your business via voice commands or keypad inputs. This technology aids in:

Routing calls efficiently to the correct department
Providing self-service options
Completing transactions without a live agent

Benefits of IVR include:

Handling high volumes of calls
Reducing wait times
Providing 24/7 support
Minimizing operational costs
Improving routing accuracy.

Why Choose LeadNXT IVR Services?

Our experience as a top IVR provider in India enables us to deliver robust, reliable, and flexible systems tailored for industries such as eCommerce, finance, education, real estate, healthcare, and logistics. Each solution is customized to match your business goals.

Key Benefits

24/7 Customer Availability: Ensure your business is always accessible, even after hours.
Cost Reduction: Automate FAQs, order confirmations, appointment bookings, and more.
Customizable Call Flows: Design and adjust multilevel IVR menus with an easy-to-use interface.
Improved Customer Experience: Route calls efficiently for faster resolutions and less drop-off.
Multi-Language Support: Engage customers in their preferred Indian language.
CRM & Ticketing Tool Integration: Seamlessly sync data with CRMs such as Salesforce, Zoho, or HubSpot.
Scalability: Handle any call volume—big or small—without performance issues.

IVR Solutions Offered

Inbound IVR: For customer support, account inquiries, and service requests.
Outbound IVR: Automated calls for surveys, reminders, and promotions.
Multilevel IVR: Layered menus for Sales, Support, Billing, etc.
Click-to-Call IVR: Website or app callback requests.
Missed Call IVR: Capture leads and automate follow-ups.

Industry Applications

Healthcare: Appointment scheduling, lab reports, and reminders.
Education: Admission helplines, result announcements, and course inquiries.
Real Estate: Site visit bookings, project info, and lead qualification.
eCommerce: Order tracking, returns, and delivery status.
Banking/Finance: Account inquiries, transaction history, and loan checks.
Logistics: Shipment tracking, pickup requests, and rescheduling.

Platform Features

Feature	Description
Cloud Hosted	No hardware needed; fully managed cloud IVR system
Real-time Analytics	Track call volumes, success rates, and call duration
Call Recording	Record and review calls for training or compliance
Smart Routing	Route calls by time, location, priority, or input
Drag-and-Drop Builder	Build IVR menus visually and modify anytime
Voice Recognition	Speech-enabled IVR for natural conversations
DND Compliant	All campaigns follow TRAI regulations

IVR for Lead Generation & Retention

Leverage missed call marketing, click-to-call, and outbound IVR campaigns to generate and nurture leads. Integrated analytics and CRM help track conversions, productivity, and ROI—driving customer engagement and business growth.

Pricing Models

Plan Name	Monthly Price	Call Limit	Features Included
Starter	₹2,999	1,000 mins	Basic IVR, Call Logs, Email Support
Growth	₹6,999	5,000 mins	CRM Integration, Call Routing, IVR Builder
Enterprise	Custom	Unlimited	Voice AI, Analytics, Premium Support

Pricing is indicative and customizable based on your requirements.

Why Trust LeadNXT?

9% uptime with failover support
Dedicated account manager
Quick onboarding within 48 hours
TRAI & DOT compliant
Trusted by 1,000+ businesses across India

Frequently Asked Questions

What is needed to set up IVR?
Just a virtual number and internet connection—LeadNXT manages setup, customization, and training.

CRM integration possible?
Yes, with Salesforce, Zoho, Freshdesk, and custom APIs.

Is multilingual IVR supported?
Absolutely! Available in all major Indian languages.

How flexible is the onboarding process?
Most clients go live within 24–48 hours after finalizing call flow and documentation.

Get Started Today

Automate your inbound and outbound calls, improve efficiency, and enhance your brand’s professionalism with LeadNXT’s IVR services. Book a free demo or contact our team to find the right plan for your business needs.

Why india Businesses Trust LeadNXT

india, a hub for innovation and business growth, requires advanced communication tools to stay competitive. With LeadNXT’s IVR services, you gain access to a technology partner that understands the local market’s unique challenges and opportunities.