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Automate reservations, manage guest relationships, and boost repeat visits with AI-powered CRM, IVR, and WhatsApp marketing designed for restaurants, hotels, cafes, and hospitality chains.
Running a hospitality business without a dedicated CRM means lost revenue, missed guest preferences, and wasted staff hours.
Without automated confirmations and reminders, restaurants lose up to 20% of bookings to no-shows and missed calls.
Staff can't remember every guest's favourite table, dietary needs, or special occasions — leading to impersonal service.
Sending offers, seasonal menus, and event invites manually through individual messages drains hours every week.
Guest feedback is spread across Google, Zomato, and social media with no unified system to track or respond.
Everything you need to manage reservations, delight guests, and grow your restaurant or hotel business — all from one platform.
Accept online bookings, manage table and room availability, send automated confirmations, and maintain a smart waitlist. Our restaurant reservation system eliminates double-bookings and reduces no-shows by up to 60%.
Build 360° guest profiles with visit history, food preferences, allergies, and spending patterns. Track loyalty points and automate rewards — the foundation of effective hotel guest management and repeat business.
Explore CRM Features →Send menu updates, seasonal offers, event invitations, and reservation confirmations via WhatsApp. Restaurant WhatsApp marketing delivers 3x higher open rates than email and SMS combined.
Explore WhatsApp Solutions →Enable automated phone reservations, room and table availability checks, and post-visit feedback collection via IVR. Our hospitality IVR solutions handle calls 24/7 so you never miss a booking.
Explore IVR Solutions →Trigger post-visit feedback requests via WhatsApp and SMS, automate review requests on Google and Zomato, and monitor your online reputation from a single dashboard.
Manage multiple outlets or hotel properties from a single dashboard. Get location-wise analytics, track staff performance across branches, and centralise hotel lead management effortlessly.
From the first guest inquiry to post-visit loyalty offers — every step is automated with hotel booking automation and smart CRM workflows.
Guests reach you via phone, WhatsApp, website, or booking platforms. Every inquiry is captured instantly.
Automated IVR or WhatsApp confirms the booking, sends details, and adds it to your live reservation calendar.
The hospitality CRM automatically creates or updates the guest profile with visit details, preferences, and notes.
After the visit, the system sends thank-you messages, feedback requests, and personalised loyalty offers.
Whether you run a single restaurant or a hotel chain, our hospitality CRM India solution adapts to your workflow.
Manage reservations, track guest preferences, and send personalised offers to fill tables during off-peak hours with restaurant CRM software.
Automate room booking confirmations, manage guest check-in/check-out, and run loyalty programmes with hotel management CRM.
Run WhatsApp campaigns for new menu launches, manage multiple outlets, and track customer visit frequency across locations.
Track event inquiries, automate follow-ups, manage booking calendars, and collect post-event feedback seamlessly.
Extend your hospitality CRM with powerful add-on tools built for growth.
Send promotional offers, menu updates, and event invites to thousands of guests in one click.
Learn More →Handle reservation calls professionally with cloud-based call routing, recording, and analytics.
Learn More →Send booking confirmations, OTPs, payment receipts, and promotional SMS to your guest database.
Learn More →Track delivery staff, housekeeping teams, and field employees with GPS-based attendance and routing.
Learn More →Restaurant CRM software stores every guest's visit history, preferences, and feedback in a centralised profile. You can use this data to send personalised offers, birthday discounts, and loyalty rewards via WhatsApp or SMS — turning one-time diners into regulars. Businesses using LeadNXT see up to 3x more repeat visits within the first six months.
Absolutely. LeadNXT's WhatsApp Business API integration lets hotels and restaurants send booking confirmations, menu updates, seasonal promotions, and event invitations directly to guests' WhatsApp. It is fully compliant with WhatsApp policies, supports rich media (images, PDFs, buttons), and delivers significantly higher engagement than traditional email marketing.
The system sends automated confirmation messages when a reservation is made, followed by reminders 24 hours and 2 hours before the booking. Guests can confirm, cancel, or reschedule with a single tap. This hotel booking automation workflow reduces no-shows by up to 60% and frees up tables or rooms for waitlisted guests automatically.
Yes. LeadNXT's multi-location management feature lets you manage all your outlets or properties from a single dashboard. You get location-wise booking analytics, staff performance reports, guest flow data, and centralised campaign management — making it the ideal hotel management CRM for growing chains.
LeadNXT offers flexible plans starting with a free trial so you can experience the platform risk-free. Pricing depends on the number of locations, active users, and add-on modules (IVR, WhatsApp API, bulk SMS). Contact our team for a custom quote tailored to your restaurant or hotel business — there are no hidden fees or long-term lock-ins.
Join 1000+ hospitality businesses across India that use LeadNXT to automate bookings, delight guests, and drive repeat revenue.