LeadNXT Assistant
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Set up a professional cloud call center in hours - not months. ACD, skill-based routing, real-time wallboards, agent monitoring, CRM integration, and omnichannel support for inbound and outbound teams.
These problems are costing you leads and revenue every day. LeadNXT solves every one of them.
Traditional call centers need office space, PBX hardware, desk phones, and IT team. Months to deploy, lakhs to invest.
Work-from-home agents need VPN, softphones, and complex setup. No real-time monitoring of remote team performance.
Supervisors cannot see live call queues, agent status, or SLA metrics. Problems discovered only in end-of-day reports.
Legacy call center software charges per seat per month. Adding seasonal agents means expensive license purchases.
Everything you need for professional business communication - all in one platform.
Intelligent ACD routes calls based on skill, availability, priority, or round-robin. Queue management with callback option for callers.
Explore IVR →Browser-based agent desktop with softphone. No hardware needed. Agents work from anywhere - office, home, or mobile.
Explore Click-to-Call →Screen pop with customer info on every call. Click-to-call from CRM. Call notes, dispositions, and recordings auto-saved to lead record.
Explore CRM →Live dashboards showing call queues, agent status, SLA metrics, and KPIs. Supervisor barge-in, whisper, and monitor capabilities.
Explore Analytics →Handle calls, WhatsApp, SMS, and email from one agent desktop. Unified customer view across all channels.
Explore WhatsApp →Call recording with AI transcription, sentiment analysis, and keyword spotting. Automated quality scoring for every interaction.
Explore AI →Get started in 4 simple steps.
Sign Up & Configure Queues
Add Agents (Office or Remote)
Connect IVR & CRM
Go Live with Real-Time Monitoring
LeadNXT Cloud Call Center powers businesses across every major industry.
Discover more LeadNXT telephony and communication services.
Quick answers about LeadNXT Cloud Call Center.
Most businesses are live within 24-48 hours. No hardware, no IT team needed. Add agents via browser-based desktop.
Yes. Browser-based softphone works from any location with internet. Full supervisor monitoring and quality management for remote teams.
No. Scale from 5 to 5000 agents. Add or remove agents anytime. Pay only for active seats.
Yes. Progressive dialer, preview dialer, and power dialer for outbound campaigns. DND compliance and call scheduling built-in.
Yes! 7-day free trial* with full call center features.
Get Cloud Call Center services with local numbers in any Indian city
Start your 7-day free trial* today. No credit card required.